Construction

How do I place an order?

You can order by phone 1-877-234-4466 or click here and follow the ordering steps.

Can you do custom sizes?

Yes, just email us the size for which you're looking. We are working on an automatic price chart at the moment to make it easier in the future, so stay tuned.

Is my photo printed directly on the acrylic

Yes, your photo is printed directly onto the acrylic. It is not a laminate. The clearness of the material gives it a high resolution quality look.

Can I convert an image in black or white?

Yes the ordering process allows you to choose this option

What’s the difference between the "mount" and "float" options?

In the mount option the acrylic is glued flush on a wood backing. The sides have black material. You can choose 1 “or 2 “ thick backing. With the floater option there is a wood backing that is glued to the acrylic and is placed inches below the ends of the panel. The acrylic protrudes out and appears to be floating when hung. You can choose a 1” or 2 “float.

How can I clean my acrylic photo?

You can use any non abrasive liquid with a soft cloth or paper towels. We recommend Pledge as a great cleaner.

What’s a multi image panel?

A multi-image panel is a vertical or horizontal panel where you can put more than one photo. You can fit as many photos as you want. Send us the photos and we will size it for you. You can then choose one of our many border colors that will outline the whole photo and separate the different images. Again, we encourage you to call if you have questions.

Email us to inquire further, as we no longer offer multi-image panels directly on our website.

Are there image guidelines I should know about for my picture?

A 150 dpi (or ppi - it's the same) resolution will create a masterpiece. Less than 150 dpi can work as well, but the results will vary depending on the nature of the photo. A team member will contact you if we encounter a challenge or poor quality. It's always best to set your camera to the highest resolution when the pictures are going to be reproduced. If you are unsure of the photos you already have on your computer, click the right button on your mouse over the picture and then click properties ("Get info" on Mac OS). This will show you some image info.

You may only get the pixel dimensions, but with a bit of math you can figure out the ppi (Pixels per inch) if you know the size of the image you want. (Pixel Width)X(Pixel Height) ÷ (Height in Inches)X(Width in Inches) = The DPI/PPI.

What Type of files do you accept

We accept Jpeg (.jpg) and Tiff (.tiff) files. If your Jpeg doesn't work, make sure the file extension ".jpg" is exactly that, and not ".jpeg". To fix, just rename the extension before uploading.

Can I see the image before it leaves?

Yes, as a general rule we take a photo of the work and send it to you for you to see and comment on.

What is your return policy?

If you received the image broken we offer a money back guarantee within 2 weeks of receiving. If you have other issues you can call 1-877-234-4466.

How long does it take to receive my acrylic or metal print?

It takes 5-7 working days, plus transport time.

Is transport included in the price

No, acrylic or metal prints less then 60 square inches (length multiplied by width) are $14.95.

Prints more than 60 square inches carry a $30.00 shipping fee.

Do you offer discounts?

Yes, if you are a decorator or photographer we offer an everyday discount of 25% off all products. Check out the Pro Access section and drop us an email.

For How long will the acrylic image last?

You can find this info in the technical information section or just click here. To summarize, indoor use will allow 25-35 years; and outdoor use allow about 1 year. Metals prints, however, can last up to 25 years outdoors.